We know achieving ISO 9001 or AS9100 certification can be confusing at first, so we’ve compiled some frequently asked questions based on our initial conversations with clients.
We’d love to discuss all of this further with your team!
ISO 9001 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. This standard is based on several quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement
This certification is intended for organizations that design, develop, or provide aviation, space, and defense products and services; and by organizations providing post-delivery activities, including the provision of maintenance, spare parts, or materials for their own products and services.
The AS9100 standard includes ISO 9001:2015 quality management system requirements and specifies additional aviation, space, and defense industry requirements, definitions, and notes.
All new clients must complete a Stage 1 and Stage 2 audit. Kalos may conduct the Stage 1 and Stage 2 back-to-back. Most clients choose to put 2-4 weeks in between the Stage 1 and Stage 2 audits. The purpose of Stage 1 is to assess your organization's readiness for ISO 9001:2015 certification.
The basic objectives will be:
There are risks and benefits to completing your stage 1 and stage 2 back-to-back.
No. You may have nonconformances and still achieve certification. All nonconformances must be closed and verified before a certificate is issued.
Yes. Kalos must conduct an audit each calendar year for your organization to maintain its certification.
A Kalos Pre-Assessment is an option available to new clients. A Kalos auditor will visit your facility and assess a sample of your processes, like a surveillance audit. They will provide an FM-03-05 Audit Report with any opportunities for improvement or nonconformances identified in Section 6 of the report. The responses to pre- assessment findings are not required to be submitted to Kalos.
A Consultant Internal Audit is an option available to all clients. A list of consultants that have helped clients achieve their certification goals is available upon request. The use of any consultant does not mean that the certification process will be simpler, easier, faster or less expensive. Kalos' process does not change based on the use of any consultant.
No. The expectation for clients is that they understand the requirements of the standard and apply them effectively. This could be accomplished in several ways based on the learning style and experience of the client.
Examples of learning:
Kalos offers opportunities to gain knowledge of the standards and other relevant topics. We host AZ Quality Network meetings 2-3 times per year. The topics range from current regulations, ISO/AS standard topics, changes to standards/expectations, etc. This is a free, public seminar- so bring a colleague and share with friends! All persons open to learning are welcome.
It’s also a great opportunity to meet other quality professionals, suppliers, auditors, and consultants. Past topics can be viewed here: https://kaloscertifications.com/az-quality-network
We’re always open to suggestions for topics or speakers!
ISO 9001 Auditing Practice Group
ISO 9001 Standard
IAQG OASIS Supply Chain Management Handbook (SCMH)
To best serve you and select an appropriate audit team, we assign an Accreditation Technical Cluster number to your organization. To maintain consistency, these technical clusters are based on the statistical nomenclature for economic activities NACE rev. 2 published by the Commission of European Communities (Official Journal L 393/1, 30.12.2006).
Often the financial department of your organization will have the NACE code established since most business tax forms require it. They can be very helpful in determining what NACE code and technical cluster best fit your organization.
More information on NACE codes here: https://ec.europa.eu/eurostat/web/nace-rev2/correspondence- tables/publications
A comparison of IAF Technical Clusters and NACE codes is available upon request.
IAF ID 1: Informative Document for QMS and EMS Scopes of Accreditation